Parent Technology & Communication Help

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Campus Emails, Recorded Messages, and Texts

SchoolMessenger is the system the district and the campus use to send important communication via recorded phone messages, email blasts, and text messages. Sometimes parents report that they are not receiving communications, so here are some tips to make sure you are in the loop:

  • Look in your email’s spam and junk folders for diverted Bowie messages and check your email settings to see if Bowie is one of your blocked addresses. Reconfigure your email settings to ensure as needed.
  • Follow the Parent Self-Serve Instructions to verify that Bowie has your correct email address(es) on file. On the My Messages tile, be sure to check the boxes “Administrative Messages” and “Campus Message.”
  • TRICKY - If at any point in time you “unsubscribed” from Bowie’s SchoolMessenger emails - even if this was several years ago or when an older child graduated from Bowie - then you won’t be able to receive ANY emails from Bowie. This is why some of you are missing out on Bowie emails, and there is no way to see in Parent Self-Serve if you are unsubscribed. So, if you believe your correct email is on file and that your notifications on the My Messages tile are configured correctly, but you’re not receiving emails from Bowie, then it’s likely that you are indeed unknowingly “unsubscribed.” To re-subscribe to Bowie emails, please submit Bowie’s Rescubscribe or Remove Block form.

 

AISD Parent Portal Account Creation Process: 

  1. Start Enrollment
    New-to-Austin ISD parents or caregivers should begin by visiting austinisd.org/enroll and creating an Enroll Austin account.

  2. Activate Your Parent Portal
    After completing the initial registration in Enroll Austin, you will receive an email with a unique activation code for your Austin ISD Parent Portal account.

  3. Set Your Password
    Once you claim your account, you will be prompted to create your password.

Note: If another caregiver connected with the student would like to create an associated account, the enrolling parent/caregiver can add additional contacts with emails with the assistance of the campus front office staff.