Meal Applications

• Meals are free for all students without collecting household meal benefit applications.
• AISD will not collect meal benefit applications from any campus through June 2022.
• To help maintain campus demographic information used for funding, schools will collect income verification information.
• Edgar Larrea (bilingual): 512-414-0308 or edgar.larrea@austinisd.org 

Meal Prices

All Austin ISD students will receive free school meals through the 2021-22 school year.

Adult Breakfast: $2.25
Adult Lunch: $3.85

Prepayments & Refunds

How can parents and guardians access their child’s meal account?

• To view balances or add money to a meal account, a SchoolCafé account must be created by visiting www.schoolcafe.com.
• Once an account is created, the SchoolCafé mobile application can be downloaded on Apple and Android devices.
• Through SchoolCafé, parents and guardians can make payments, view purchase history, receive low balance alerts, apply for meal benefits, submit verification paperwork and access school menus.  
• Online payments are subject to a processing fee. 
• Cash payments will not be accepted at curbside meal sites. 

How do parents and guardians request a refund for funds on a student meal account from last school year? 

• Food Service will not provide cash refunds at this time. 
• All refunds will be issued by check. This may take 4-6 weeks to be received by USPS mail.
• Refunds are only issued to the student's caregiver that Food Service can verify has made a payment into the student's account through SchoolCafe. 
• Info needed to request a refund: 
  • Student's name, school attending, caregiver name and the address to which the refund should be sent 
• Refunds may be requested one of the following ways:
  • Online at SchoolCafe - Select the "Donate or Request Unused Funds" option below the student's information.
    • If a caregiver has never made a payment through SchoolCafe, the system will not allow a refund request to be submitted.
  • Online through the Food Service Contact Us form.
    • The email address used in the form is checked to see if it matches the primary e-mail for that student or has been used in SchoolCafe.
    • By phone, calling Food Service at 512-414-0251.

Resources for setting up a SchoolCafé account:

• SchoolCafé Step-by-Step Guide (English / Spanish)  shows how to:
• Create a SchoolCafé account
• Add a student to your SchoolCafé account
• Add funds to your student's account
• Set up automatic prepayments
• More helpful SchoolCafé information can be found by signing into your account, or as a guest, and clicking How-to and FAQs at the top of the page at the link below:
• https://www.schoolcafe.com/contactUs
• This page can also be accessed by clicking the Support link on the dashboard menu when you are logged in.